Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can't play animated Gifs in Firefox 57?

  • 4 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 63 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

more options

After updating to Firefox 57 I cant play animated gifs, and I know it has something to do with Toggle Animated Gifs (which is a legacy add-on) because I tested this in Virtualbox with Firefox 56 and installing Toggle Animated Gifs and after I update Firefox to version 57 I can longer play animated gifs.

After updating to Firefox 57 I cant play animated gifs, and I know it has something to do with Toggle Animated Gifs (which is a legacy add-on) because I tested this in Virtualbox with Firefox 56 and installing Toggle Animated Gifs and after I update Firefox to version 57 I can longer play animated gifs.

Ọ̀nà àbáyọ tí a yàn

Could you check this setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste anim and pause while the list is filtered

(3) The image.animation_mode preference can have these values:

  • normal -- loops as long as specified by the image (this is the default, right-click > Reset to restore this value)
  • none -- shows first frame only
  • once -- plays the animation through once, stays on last frame
Ka ìdáhùn ni ìṣètò kíkà 👍 5

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

Could you check this setting:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste anim and pause while the list is filtered

(3) The image.animation_mode preference can have these values:

  • normal -- loops as long as specified by the image (this is the default, right-click > Reset to restore this value)
  • none -- shows first frame only
  • once -- plays the animation through once, stays on last frame
more options

jscher2000 said

Could you check this setting: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste anim and pause while the list is filtered (3) The image.animation_mode preference can have these values:
  • normal -- loops as long as specified by the image (this is the default, right-click > Reset to restore this value)
  • none -- shows first frame only
  • once -- plays the animation through once, stays on last frame

Thanks that solved my problem.

more options

Note that some animated GIF files are actually MP4 files (.gifv) that are played with the HTML5 media player.

more options

And if it is by HTML5 player make sure you fully support it as all check marks should be blue on https://www.youtube.com/html5/

If not then you may not have packages installed from your package manager in your Linux distro like FFmpeg.