Can't log in
Hey i can't log in to this website http://www.storial.co/
There's a warning that says "Connection is not secure" i think it has something to do with it. I tried to log in to this site from my mobile (using my WiFi ) and from my office (my office WiFi ) and it works. But i can't login in home from my laptop (using my WiFi ).
Every time i fill in my username and password and click login, the site just go back directly to its home page. As if nothing has happened. I used to be able to login using my laptop and my WiFi
I've reported this case to Storial but i have received 0 feedback so far.
please help.. and many thanks!
All Replies (3)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Firefox 51+ will mark HTTP connections with a padlock with a strike through and shows "Connection is Not Secure" if you click the Control Center 'i' button at the left end of the location/address bar.
Note that this message is meant as a warning that you could be vulnerable and that it shouldn't prevent (block) you from accessing the website.
You can press the ESC key to close a doorhanger with a warning message in the name and password field.
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
- https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
If I go to
and enter asdf as the username and password, I get an error message
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If you do not get that message, that's probably a good sign that the site recognizes your login.
But if that information does not carry from page to page, please try the suggestions in the earlier reply to see whether that helps.