Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode.

bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

Firefox started crashing for me around 1 am cst. I've uninstalled and reinstalled twice. I've started in safe mode. bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914

All Replies (1)

more options

bp-9ef0dc2d-75b7-40c5-b8ca-f99ea1170914 Signature: RtlFreeHeap | CDeviceCollection<T>::Release

amdihk32.dll = Advanced Micro Devices, Inc. = AMD DVR Component

atiumdva.dll = ATI Technologies Inc. = Radeon Video Acceleration Universal Driver

atidxx32.dll = Advanced Micro Devices


Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/