Why does Thunderbird crash multiple times per day? @ CompareCacheMatchEntry
I recently upgraded to 52.1.1 after our company email migrated to Google GSuite for mail service, and now Thunderbird crashes no less than once per hour. I have about 15 mailboxes/accounts setup and several of them have a few hundred folders within. I also have about 10 add-ons (screen cap attached), but none of them are McAfee. Every time it crashes I send the report. Will post the next several reports in this chain. I also have about 50 mail filters setup on my main account, not sure if that matters either. The crash seems to happen most frequently when I try to view messages that are part of a long chain or have large attachments. Other times it just happens randomly which downloading messages from the server. Any ideas?
Ti ṣàtúnṣe nípa Wayne Mery
All Replies (6)
Add-ons didnt upload previously.
Also, here is latest crash report:
AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4463 AdapterSubsysID: 06411028 AdapterVendorID: 0x8086 Add-ons: lookout%40aron.rubin:1.2.13,hdiakos%40csd.uoc.gr:1.0.3,%7B9ab67d74-ec41-4cb2-b417-df5d93ba1beb%7D:1.5.3.1.1-signed.1-signed,mailmerge%40example.net:4.6.1,%7Bc1ac4523-76c2-9995-adbd-d93bf5141bea%7D:0.3.7,extra-cols%40jminta_gmail.com:1.1.5,tbsortfolders%40xulforum.org:1.1.1,lightningcalendartabs%40jlx.84:1.5,%7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:3.3,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:5.4.1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.1.1 AvailablePageFile: 5945348096 AvailablePhysicalMemory: 934285312 AvailableVirtualMemory: 493371392 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 50266112 BreakpadReserveSize: 67108864 BuildID: 20170509142926 CPUMicrocodeVersion: 0x1f ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1496796549 EMCheckCompatibility: true Email: anderson@apollointeractive.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: D3D11 layers disabled due to a prior crash. (t=5.20241) |[1][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=5153.45) InstallTime: 1496347444 JSOutOfMemory: Recovered Notes: Cisco VPN AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 06411028, AdapterDriverVersion: 20.19.15.4463 FP(D00-L1000-W00001000-T0000) DWrite? DWrite+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 2242 StartupCrash: 0 StartupTime: 1496794313 SystemMemoryUsePercentage: 89 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20170509142926","version":"52.1.1","vendor":null,"platformVersion":"52.1.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8112,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2394,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"},"binary":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"},"system":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"06411028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVersion":"20.19.15.4463","driverDate":"5-25-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1600,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"crashed_on_startup"},"d2d":{"status":"crashed_on_startup","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unknown","telemetryEnabled":true,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.auto":false,"browser.cache.disk.capacity":358400,"gfx.direct2d.disabled":false,"layers.acceleration.disabled":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":16484},"addons":{"activeAddons":{"lookout@aron.rubin":{"blocklisted":false,"description":"LookOut reads and integrates TNEF encoded parts in emails","name":"LookOut","userDisabled":false,"appDisabled":false,"version":"1.2.13","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":15924,"updateDay":15925,"isSystem":false},"hdiakos@csd.uoc.gr":{"blocklisted":false,"description":"Thunderbird Message Filter Import/Export","name":"Thunderbird Message Filter Import/Export Enhanced","userDisabled":false,"appDisabled":false,"version":"1.0.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16489,"updateDay":16489,"isSystem":false},"{9ab67d74-ec41-4cb2-b417-df5d93ba1beb}":{"blocklisted":false,"description":"Allow to copy to clipboard the selected rows/columns from an HTML table","name":"Table2Clipboard","userDisabled":false,"appDisabled":false,"version":"1.5.3.1.1-signed.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16842,"updateDay":16924,"isSystem":false},"mailmerge@example.net":{"blocklisted":false,"description":"Mass Mail and Personal Mail","name":"Mail Merge","userDisabled":false,"appDisabled":false,"version":"4.6.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":15924,"updateDay":17014,"isSystem":false},"{c1ac4523-76c2-9995-adbd-d93bf5141bea}":{"blocklisted":false,"description":"This extension will display the current status of your quota in thunderbird's statusbar and will war","name":"Display Quota","userDisabled":false,"appDisabled":false,"version":"0.3.7","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17064,"updateDay":17064,"isSystem":false},"extra-cols@jminta_gmail.com":{"blocklisted":false,"description":"Adds additional columns to Thunderbird's folder pane","name":"Extra Folder Columns","userDisabled":false,"appDisabled":true,"version":"1.1.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17064,"updateDay":17064,"isSystem":false},"tbsortfolders@xulforum.org":{"blocklisted":false,"description":"An extension that allows you to change the way Thunderbird sorts folders in the folder pane.","name":"Manually sort folders","userDisabled":false,"appDisabled":false,"version":"1.1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17119,"updateDay":17119,"isSystem":false},"lightningcalendartabs@jlx.84":{"blocklisted":false,"description":"An addon which extends the Lighting calendar views with tabs.","name":"Lightning Calendar Tabs","userDisabled":false,"appDisabled":false,"version":"1.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17262,"updateDay":17262,"isSystem":false},"{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}":{"blocklisted":false,"description":"Allows bidirectional access to Google Calendar","name":"Provider for Google Calendar","userDisabled":false,"appDisabled":false,"version":"3.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16422,"updateDay":17294,"isSystem":false},"{e2fda1a4-762b-4020-b5ad-a41df1933103}":{"blocklisted":false,"description":"Integrated Calendaring & Scheduling for your Email client","name":"Lightning","userDisabled":false,"appDisabled":false,"version":"5.4.1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16955,"updateDay":17318,"isSystem":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"52.1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":15160,"updateDay":17318},"activePlugins":[{"name":"Shockwave Flash","version":"25.0.0.171","description":"Shockwave Flash 25.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17295}],"activeGMPlugins":{},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 17011085312 TotalPhysicalMemory: 8506494976 TotalVirtualMemory: 4294836224 URL: UptimeTS: 5231.992609528 Vendor: Version: 52.1.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
1. Please post your crash IDs here as text. see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
2. Does crash go away in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
Please do both.
Here's another crash report:
AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4463 AdapterSubsysID: 06411028 AdapterVendorID: 0x8086 Add-ons: lookout%40aron.rubin:1.2.13,hdiakos%40csd.uoc.gr:1.0.3,%7B9ab67d74-ec41-4cb2-b417-df5d93ba1beb%7D:1.5.3.1.1-signed.1-signed,mailmerge%40example.net:4.6.1,%7Bc1ac4523-76c2-9995-adbd-d93bf5141bea%7D:0.3.7,extra-cols%40jminta_gmail.com:1.1.5,tbsortfolders%40xulforum.org:1.1.1,lightningcalendartabs%40jlx.84:1.5,%7Ba62ef8ec-5fdc-40c2-873c-223b8a6925cc%7D:3.3,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:5.4.1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.1.1 AvailablePageFile: 4699815936 AvailablePhysicalMemory: 898478080 AvailableVirtualMemory: 489746432 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 50397184 BreakpadReserveSize: 67108864 BuildID: 20170509142926 CPUMicrocodeVersion: 0x1f ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1496857457 EMCheckCompatibility: true Email: anderson@apollointeractive.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: D3D11 layers disabled due to a prior crash. (t=6.38605) |[1426][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1427][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1413][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1414][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1415][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1416][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1417][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1418][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 996, 446 (t=141907) |[1419][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141921) |[1420][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141973) |[1421][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1422][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1423][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1424][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) |[1425][GFX1-]: Failed 2 buffer db=00000000 dw=00000000 for 0, 0, 630, 660 (t=141982) InstallTime: 1496347444 JSOutOfMemory: Recovered Notes: Cisco VPN AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 06411028, AdapterDriverVersion: 20.19.15.4463 FP(D00-L1000-W00001000-T0000) DWrite? DWrite+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20170509142926","version":"52.1.1","vendor":null,"platformVersion":"52.1.1","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8112,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2394,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"},"binary":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"},"system":{"model":"WDC WD10JPVX-75JC3T0","revision":"01.0"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"06411028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVersion":"20.19.15.4463","driverDate":"5-25-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1600,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"crashed_on_startup"},"d2d":{"status":"crashed_on_startup","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unknown","telemetryEnabled":true,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.auto":false,"browser.cache.disk.capacity":358400,"gfx.direct2d.disabled":false,"layers.acceleration.disabled":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":16484},"addons":{"activeAddons":{"lookout@aron.rubin":{"blocklisted":false,"description":"LookOut reads and integrates TNEF encoded parts in emails","name":"LookOut","userDisabled":false,"appDisabled":false,"version":"1.2.13","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":15924,"updateDay":15925,"isSystem":false},"hdiakos@csd.uoc.gr":{"blocklisted":false,"description":"Thunderbird Message Filter Import/Export","name":"Thunderbird Message Filter Import/Export Enhanced","userDisabled":false,"appDisabled":false,"version":"1.0.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16489,"updateDay":16489,"isSystem":false},"{9ab67d74-ec41-4cb2-b417-df5d93ba1beb}":{"blocklisted":false,"description":"Allow to copy to clipboard the selected rows/columns from an HTML table","name":"Table2Clipboard","userDisabled":false,"appDisabled":false,"version":"1.5.3.1.1-signed.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16842,"updateDay":16924,"isSystem":false},"mailmerge@example.net":{"blocklisted":false,"description":"Mass Mail and Personal Mail","name":"Mail Merge","userDisabled":false,"appDisabled":false,"version":"4.6.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":15924,"updateDay":17014,"isSystem":false},"{c1ac4523-76c2-9995-adbd-d93bf5141bea}":{"blocklisted":false,"description":"This extension will display the current status of your quota in thunderbird's statusbar and will war","name":"Display Quota","userDisabled":false,"appDisabled":false,"version":"0.3.7","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17064,"updateDay":17064,"isSystem":false},"extra-cols@jminta_gmail.com":{"blocklisted":false,"description":"Adds additional columns to Thunderbird's folder pane","name":"Extra Folder Columns","userDisabled":false,"appDisabled":true,"version":"1.1.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17064,"updateDay":17064,"isSystem":false},"tbsortfolders@xulforum.org":{"blocklisted":false,"description":"An extension that allows you to change the way Thunderbird sorts folders in the folder pane.","name":"Manually sort folders","userDisabled":false,"appDisabled":false,"version":"1.1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17119,"updateDay":17119,"isSystem":false},"lightningcalendartabs@jlx.84":{"blocklisted":false,"description":"An addon which extends the Lighting calendar views with tabs.","name":"Lightning Calendar Tabs","userDisabled":false,"appDisabled":false,"version":"1.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17262,"updateDay":17262,"isSystem":false},"{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}":{"blocklisted":false,"description":"Allows bidirectional access to Google Calendar","name":"Provider for Google Calendar","userDisabled":false,"appDisabled":false,"version":"3.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16422,"updateDay":17294,"isSystem":false},"{e2fda1a4-762b-4020-b5ad-a41df1933103}":{"blocklisted":false,"description":"Integrated Calendaring & Scheduling for your Email client","name":"Lightning","userDisabled":false,"appDisabled":false,"version":"5.4.1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16955,"updateDay":17318,"isSystem":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"52.1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":15160,"updateDay":17318},"activePlugins":[{"name":"Shockwave Flash","version":"25.0.0.171","description":"Shockwave Flash 25.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17295}],"activeGMPlugins":{},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 17011085312 TotalPhysicalMemory: 8506494976 TotalVirtualMemory: 4294836224 URL: UptimeTS: 142024.372114776 Vendor: Version: 52.1.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/
Report ID Date Submitted bp-a01321cc-7ffd-42a8-bfdb-4c0160170607 6/7/17 10:45 AM bp-9bc24d35-08bd-4996-8d8f-d1e020170607 6/6/17 5:52 PM bp-b25b62bc-b0cb-47cc-b492-727720170607 6/6/17 5:11 PM bp-1f73e3dd-d784-41b2-a78e-730ab0170606 6/6/17 4:51 PM bp-385b511b-6eb8-49ac-9c3f-d5fdc0170606 6/6/17 4:08 PM bp-d0ffae37-b740-4f4e-a715-bf2790170606 6/6/17 2:56 PM bp-22aaf3f3-1703-4ac8-a141-ed2160170606 6/6/17 12:28 PM bp-9d809237-57fd-4e30-be5b-98bce0170606 6/6/17 10:43 AM bp-3d576ba3-dba6-47d8-bc8b-a364e0170606 6/6/17 9:38 AM bp-fc30acb1-af5d-4e73-bc67-4a74c0170605 6/5/17 4:57 PM bp-040a4826-3e04-45e3-96b0-317530170605 6/5/17 1:38 PM bp-4f563c85-0ac7-44ea-bfdb-999d50170605 6/5/17 11:42 AM bp-5ddc51e7-61c5-44ce-bc61-bd3b30170605 6/5/17 10:24 AM bp-11ec4463-d096-4914-96f7-679960170605 6/5/17 9:50 AM bp-e77998ab-4d0c-49db-b227-295880170605 6/5/17 9:29 AM bp-e1436bfe-532e-452b-a419-1835a0170605 6/4/17 10:29 PM bp-7fd056ba-2f55-47a3-9d9a-c38fe0170605 6/4/17 10:07 PM bp-4b5a8bc8-e78a-42d4-abc6-c0c8d0170605 6/4/17 9:59 PM bp-12c5104b-2215-47db-8064-20a160170602 6/2/17 3:29 PM bp-ebdd3281-8a4e-4185-93d9-69ce80170602 6/2/17 3:04 PM bp-ac51509d-56b1-400b-9310-c35190170602 6/2/17 9:57 AM bp-47de8988-e041-4847-92d4-417470170602 6/2/17 9:20 AM bp-40b5dcb3-7ab6-40f9-b11a-a71b80170602 6/1/17 5:24 PM
This is a common set of crashes that is not yet solved in version 52 and we don't know when it will be. But the current beta version does not crash. you can get it at http://www.mozilla.org/en-US/thunderbird/channel/
Not need to post so-called crash details, they are worthless
Does the crashing stop if you use beta version from http://www.mozilla.org/en-US/thunderbird/channel/ ??
(Several users report success)