Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird suddenly stopped connecting to my email server. Solved by restarting modem.

  • 3 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 16 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ testy

more options

Suddenly, two hours ago, Thunderbird stopped connecting with my email server. My account settings are correct and I confirmed the email provider is not having problems. I restarted Thunderbird and the problem continues. What can I do?

Suddenly, two hours ago, Thunderbird stopped connecting with my email server. My account settings are correct and I confirmed the email provider is not having problems. I restarted Thunderbird and the problem continues. What can I do?

Ti ṣàtúnṣe nípa Wayne Mery

Ọ̀nà àbáyọ tí a yàn

I can access my email by webmail. Apart from Thunderbird's inability to access to my email provider's server, I had no other internet or connection problems. I tried everything imaginable. The last thing I tried worked -- restarting my modem. Given I had no other Internet-related problems, I could not imagine it was a modem problem, but, in desperation, I tried it and it solved the problem. I only wish I knew why.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Can you access your email via webmail? If you can access via webmail, that will help narrow the problem.

more options

Ọ̀nà àbáyọ Tí a Yàn

I can access my email by webmail. Apart from Thunderbird's inability to access to my email provider's server, I had no other internet or connection problems. I tried everything imaginable. The last thing I tried worked -- restarting my modem. Given I had no other Internet-related problems, I could not imagine it was a modem problem, but, in desperation, I tried it and it solved the problem. I only wish I knew why.

more options

Could be as simple as a data error or a minor network change that was keeping your requests from getting through and the modem reset cleared the modem cache, so it refreshed with new information.