Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Suspicious bar at screen bottom

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ divinyl

more options

A grey bar at the bottom of the screen, above the task bar, says Firefox seems slow and has a link to "learn how to speed it up." Is this a scam or legit?

A grey bar at the bottom of the screen, above the task bar, says Firefox seems slow and has a link to "learn how to speed it up." Is this a scam or legit?

All Replies (4)

more options

This is a virus, not part of mozilla then do a virus scan and if it does not work reinstall firefox

more options

It could be a message from the browser. Does your browser seem slow?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

See also:

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
more options

Thank you all for the replies.

I've run a virus scan, and various malware scans (all of which I do regularly); no virus was found, and the suspicious bar has not reappeared so far (so I can't take a screenshot of it).

So, the suspicious bar issue may or may not be resolved; time will tell.

However, Firefox was extremely slow to load this morning; I'll keep an eye on it and try the other suggestions if the slowness continues.