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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

when will we get a revised 38.5.0 that allows viewing messages?

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ erniecall

erniecall
erniecall
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When I update to 38.5.0 Thunderbird quits working. When I go back to 38.4.0 it works again. Specifically, messages are apparently received in 38.5.0 since numbers appear next to the mail folders, but I can't select any folder. Consequently I can't view any message in the folders or tell anything about the message. The menu buttons don't work, and the Help menu button is missing in 38.5.0. In short, I'm still using 38.4.0 with automatic update turned off, and being urged by a popup to upgrade.

When I update to 38.5.0 Thunderbird quits working. When I go back to 38.4.0 it works again. Specifically, messages are apparently received in 38.5.0 since numbers appear next to the mail folders, but I can't select any folder. Consequently I can't view any message in the folders or tell anything about the message. The menu buttons don't work, and the Help menu button is missing in 38.5.0. In short, I'm still using 38.4.0 with automatic update turned off, and being urged by a popup to upgrade.

Ọ̀nà àbáyọ tí a yàn

I did restart in safe mode. I didn't have Lightning add-on, but, while I was there checking, I disabled all my add-ons and then updated to 38.5.0. It worked.

All my add-ons were still there, but they were disabled. So, just to see if any one of them was causing trouble, I enabled one and restarted. Thunderbird was still working. Then I enabled another and restarted, and so on until I had re-enabled all of them. 

So far, so good. I'm using 38.5.0 with all my add-ons enabled.

Thanks, Christ1.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Start Thunderbird in safe mode: https://support.mozilla.org/en-US/kb/safe-mode

Then

  • go to Tools (Alt-T) - Add-ons
  • remove the Lightning add-on
  • restart Thunderbird
  • if you need the Lightning add-on, add it back at Tools - Add-ons
erniecall
erniecall Ìbéèrè olóhun
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Ọ̀nà àbáyọ Tí a Yàn

I did restart in safe mode. I didn't have Lightning add-on, but, while I was there checking, I disabled all my add-ons and then updated to 38.5.0. It worked.

All my add-ons were still there, but they were disabled. So, just to see if any one of them was causing trouble, I enabled one and restarted. Thunderbird was still working. Then I enabled another and restarted, and so on until I had re-enabled all of them. 

So far, so good. I'm using 38.5.0 with all my add-ons enabled.

Thanks, Christ1.