Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Every time I open firefox I get msg "the update could not be installed, please make sure no other copies are open and restart firefox"

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

tyrontyler
tyrontyler
more options

This "Software Update Failed" error box opens each time I go to Firefox

This "Software Update Failed" error box opens each time I go to Firefox

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't work then try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and the above again (run Firefox once as Administrator).