Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Won't accept new password

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user01229325

more options

I keep getting these two warnings every time I try to input my new password on one of my email inboxes in my Thunderbird:

Sending of password for user 21006353@student.uwa.edu.au did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

AND

Login to server pop.googlemail.com failed.

It then keeps asking me to: Enter your password for 21006353@student.uwa.edu.au on pop.googlemail.com. Every time I re-enter my password, it reverts me back to the first two messages.

Can this please be fixed? I cannot access this email account on Thunderbird. It is NOT the password - it is definitely right. I even went and changed it again to double check.

Thank you.

I keep getting these two warnings every time I try to input my new password on one of my email inboxes in my Thunderbird: Sending of password for user 21006353@student.uwa.edu.au did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted. AND Login to server pop.googlemail.com failed. It then keeps asking me to: Enter your password for 21006353@student.uwa.edu.au on pop.googlemail.com. Every time I re-enter my password, it reverts me back to the first two messages. Can this please be fixed? I cannot access this email account on Thunderbird. It is NOT the password - it is definitely right. I even went and changed it again to double check. Thank you.

All Replies (2)

more options

You may need to allow less secure apps in your Google settings. https://support.google.com/accounts/answer/6009563?hl=en

more options

You may also want to edit your original post and remove your email address from this public forum. Then sign up for an Internet security course at your university. Spammers love to borrow these addresses to send their junk mail from people that are willing to share them.