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A received email keeps duplicating itself in my inbox preventing other emails from coming in (sender is a valuable contact so can't just block them)

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andygreencreativity
andygreencreativity
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Received an email which keeps duplicating itself in my inbox despite repeated deleting. As a result I presume its blocking my account from receiving other emails. I can't just block the sender as they are a key client. Any suggestions on how to fix please?

Received an email which keeps duplicating itself in my inbox despite repeated deleting. As a result I presume its blocking my account from receiving other emails. I can't just block the sender as they are a key client. Any suggestions on how to fix please?

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finitarry
finitarry
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http://kb.mozillazine.org/Duplicate_messages_received