Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird says my ISP does't recognize my password, no E-mail

  • 1 èsì
  • 6 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user01229325

more options

No E-mail. T-bird says that My ISP does not recognize my password. Worked fine until today. I went to my ISP's website ( Mediacom ) and the password got me right in. But it still won't work with T-bird..???

No E-mail. T-bird says that My ISP does not recognize my password. Worked fine until today. I went to my ISP's website ( Mediacom ) and the password got me right in. But it still won't work with T-bird..???

Ọ̀nà àbáyọ tí a yàn

Incorrect server settings or an overactive antivirus software can cause password errors. Since you seem to know your password, it works in webmail, I would go to Tools-Options-Security-Passwords-Saved Passwords and make sure the correct password is stored there. Even if it looks correct you could remove it, exit Thunderbird and reenter it when you start Thunderbird again.

After that get a current list of server settings for your provider and check what you have in Thunderbird. They might have changed something and you need to update your settings.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

Incorrect server settings or an overactive antivirus software can cause password errors. Since you seem to know your password, it works in webmail, I would go to Tools-Options-Security-Passwords-Saved Passwords and make sure the correct password is stored there. Even if it looks correct you could remove it, exit Thunderbird and reenter it when you start Thunderbird again.

After that get a current list of server settings for your provider and check what you have in Thunderbird. They might have changed something and you need to update your settings.