Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird keeps downloading the same messages even after deleting from trash folder

  • 5 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Fabián Rodríguez

more options

Also get this message no when emailing one of my groups " is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."

Also get this message no when emailing one of my groups " is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."

Ọ̀nà àbáyọ tí a yàn

Hello, could you please provide the following information?

  • What type of email account is it (IMAP or POP)?
  • Who is the email provider (GMail, other webmail, self-hosted..)?

Please consider creating a new thread about the groups email issue. Having one thread per question makes it easier to answer, read and search for them.

Doing so will also allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Thank you!

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hello, could you please provide the following information?

  • What type of email account is it (IMAP or POP)?
  • Who is the email provider (GMail, other webmail, self-hosted..)?

Please consider creating a new thread about the groups email issue. Having one thread per question makes it easier to answer, read and search for them.

Doing so will also allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Thank you!

more options

My email account is a POP and my provider is verizon.net

more options

Thank you!

According to the web browser used to post this question, you are using Thunderbird for Mac.

POP accounts have several options to deal with deleted email (or its retention). Can you double-check if your settings match desired behavior under Tools > Account Settings > Account name > Server Settings ?

more options

i'm using a PC with win 7 not a mac

more options

Regardless, the menus are the same for WIndows or Mac.