Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox browser is not opening. It says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Please help.

  • 3 iimpendulo
  • 6 inale ngxaki
  • 10 views
  • Impendulo yokugqibela ngu abba.duderao

more options

I'm using Windows 7 OS. While browsing using Firefox web browser, suddenly it crashed.

I tried to reopen it. But it didn't open. I tried doing this several times.

Then I uninstalled it, and again installed latest version of Firefox. The same thing happened.

Whenever I try o open Firefox, the msg-box says, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

Please help...!!!

I'm using Windows 7 OS. While browsing using Firefox web browser, suddenly it crashed. I tried to reopen it. But it didn't open. I tried doing this several times. Then I uninstalled it, and again installed latest version of Firefox. The same thing happened. Whenever I try o open Firefox, the msg-box says, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Please help...!!!

Isisombulu esikhethiweyo

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

more options

Hello,

Maybe help:

more options

Isisombululo esiKhethiweyo

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
more options

Thanks a lot......!!!!!!