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Crash on startup in regular and safe modes

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu flminicooper09

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Upgraded video driver Uninstalled KB2670838

Crash IDs

bp-bbff1ded-1867-4007-a925-6fc8a2130502
bp-29a96131-0f4b-4178-961a-849db2130502
bp-599b4e5d-bc83-4fca-b36d-18bf82130502
bp-e06277a0-8a11-448c-972c-eb2da2130502
bp-71a4b991-9e03-41cd-9385-99b0c2130502
Upgraded video driver Uninstalled KB2670838 Crash IDs <pre><nowiki>bp-bbff1ded-1867-4007-a925-6fc8a2130502 bp-29a96131-0f4b-4178-961a-849db2130502 bp-599b4e5d-bc83-4fca-b36d-18bf82130502 bp-e06277a0-8a11-448c-972c-eb2da2130502 bp-71a4b991-9e03-41cd-9385-99b0c2130502</nowiki></pre>

Ilungisiwe ngu cor-el

All Replies (4)

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Please update your Websense endpoint (or uninstall if don't want it anymore). That is causing this crash

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Unfortunately Websense cannot be uninstalled as this on a corporate laptop (controlled by admin privileges). Can you provise the version of Websense endpoint that does not cause the FF crash?

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Then contact your IT department, and ask them to update your websense to 1138 or later.

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Will do. Until then...back to Chrome. Thanks for the super fast response.