FFX 18.0 is Perpetually Crashing
I've submitted several reports to include the ones listed below. I can't use the browser as of now given the frequency of the crashes. I can't perform many tasks without it closing, that is to include just simply going into Tools>Options.
I updated Firefox on the morning of the 11th, and then performed a Windows update later on that day In which the following updates we're installed
Security Update for Windows 7 for x64-based Systems (KB2778930)
Installation date: 1/11/2013 7:30 AM
Installation status: Successful
Update type: Important
Update for Windows 7 for x64-based Systems (KB2786081)
Installation date: 1/11/2013 7:30 AM
Installation status: Successful
Update type: Important
Update for Windows 7 for x64-based Systems (KB2726535)
Installation date: 1/11/2013 7:32 AM
Installation status: Successful
Update type: Recommended
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2736428)
Installation date: 1/11/2013 7:37 AM
Installation status: Successful
Update type: Important
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599)
Installation date: 1/11/2013 7:38 AM
Installation status: Successful
Update type: Important
Update for Windows 7 for x64-based Systems (KB2773072)
Installation date: 1/11/2013 7:38 AM
Installation status: Successful
Update type: Recommended
Security Update for Windows 7 for x64-based Systems (KB2785220)
Installation date: 1/11/2013 7:38 AM
Installation status: Successful
Update type: Important
Security Update for Windows 7 for x64-based Systems (KB2757638)
Installation date: 1/11/2013 7:38 AM
Installation status: Successful
Update type: Important
Windows Malicious Software Removal Tool x64 - January 2013 (KB890830)
Installation date: 1/11/2013 7:41 AM
Installation status: Successful
Update type: Important
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2756921)
Installation date: 1/11/2013 7:45 AM
Installation status: Successful
Update type: Important
Security Update for Windows 7 for x64-based Systems (KB2769369)
Installation date: 1/11/2013 7:45 AM
Installation status: Successful
Update type: Important
Definition Update for Windows Defender - KB915597 (Definition 1.141.3676.0)
Installation date: 1/11/2013 7:51 AM
Installation status: Successful
Update type: Important
Also, here are the crash reports i've been submitting.
I've already run Microsoft Safety Scanner and have no malware flagged, as well as i've run a scan with ESET Smart Security and received nothing back from that either.
http://crash-stats.mozilla.com/report/index/bp-1a597a3c-7feb-4a27-9324-9d8782130114 http://crash-stats.mozilla.com/report/index/bp-af0357cd-5189-4a23-b592-23f412130114 http://crash-stats.mozilla.com/report/index/bp-e2cfae95-21a8-4f42-a1d6-5d42f2130114 http://crash-stats.mozilla.com/report/index/bp-1f89ddb7-889d-424b-8df4-fff552130114 http://crash-stats.mozilla.com/report/index/bp-1931f141-3804-45f5-873b-25aa92130114
Any help would be much appreciated.
Ilungisiwe
Isisombulu esikhethiweyo
hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.
Funda le mpendulo kwimeko leyo 👍 1All Replies (2)
Isisombululo esiKhethiweyo
hello corvide, other users with a similar dual-gpu setup have reported such crashes too. please either configure your pc to use the integrated intel graphics card to render content for firefox.exe or disable hardware acceleration in firefox > options > advanced > general.
Ahah! That worked :)
Thanks much!!!!