Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't update/install quicktime plugin

  • 1 phendula
  • 8 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu ideato

more options

I have uninstalled and reinstalled the plugin and the whole version even the quicktime alternative and it still doesn't want to play mov files. I am going to the apple.com/trailers page to watch some trailers and it gives me an error that I need to update or install the quicktime but it is already installed so anyways I just click on it again and try to reinstalled it then close the browser and open it back up again and same issue... I have tried a lot of things and even have kind of the same issue using chrome but chrome has an option that says play this time or once and I can use that option to watch them anyways but firefox doesn't pleasseeee assist me with this I am a die hard firefox user and installed chrome just to test the quicktime thing...

I have uninstalled and reinstalled the plugin and the whole version even the quicktime alternative and it still doesn't want to play mov files. I am going to the apple.com/trailers page to watch some trailers and it gives me an error that I need to update or install the quicktime but it is already installed so anyways I just click on it again and try to reinstalled it then close the browser and open it back up again and same issue... I have tried a lot of things and even have kind of the same issue using chrome but chrome has an option that says play this time or once and I can use that option to watch them anyways but firefox doesn't pleasseeee assist me with this I am a die hard firefox user and installed chrome just to test the quicktime thing...

All Replies (1)

more options

Hello pittpitu, try to Re-initializing the plugins database and check it again.

thank you