Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't open my tabs

  • 3 iimpendulo
  • 15 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Helper7677

more options

when I click on file and new tab nothing happens. same thing when I click on open a new tab on my toolbar nothing happens.

when I click on file and new tab nothing happens. same thing when I click on open a new tab on my toolbar nothing happens.

All Replies (3)

more options

Un-install the Ask Toolbar until Ask fixes the problem with their toolbar that causes new tabs to not open.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Adobe PDF Plug-In For Firefox and Netscape
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
  3. Update the Java plugin to the latest version.

Ilungisiwe ngu Helper7677

more options

Thanks so much! The ask toolbar was the problem.

more options

You are welcome.

So that other users can find solutions to previously asked Firefox support questions, please take a couple of minutes to return to the forum, sign in and click "Solved" next to my first answer. Thanks.

Ilungisiwe ngu Helper7677