When I type or paste a url in the address bar, or select a url from the address bar dropdow, the 'enter' key does nothing. I must press the green arrow to load the url?
Anytime it manually enter a url, past a url, or select a url from the address bar, the system requires I click the green arrow to go to the url. The enter key doe nothing. Am I the only one with this problem?
Isisombulu esikhethiweyo
This issue can be caused by an extension (possibly AVG Safe Search) that isn't working properly.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
Funda le mpendulo kwimeko leyo 👍 1
All Replies (3)
Isisombululo esiKhethiweyo
This issue can be caused by an extension (possibly AVG Safe Search) that isn't working properly.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
It was the AVG Smart Search. Thanks for your assistance!
You're welcome