Firefox and Gmail
Since 8 December, 2021, I cannot log into any of my 3 Gmail accounts using Firefox and either Google or Duck Duck Go. I get a message that each is temporarily unavailable - repeatedly. I have no add-ons to Firefox; I cleared the cache. I can access all three accounts using Edge and Bing, bringing up Gmail Accounts and then specifying accounts from within that website. I can't remember when the latest Firefox update happened but it wasn't long ago. I have never had trouble accessing my gmail accounts before now.
Isisombulu esikhethiweyo
I began working through all suggested actions and nothing worked. Today got to "uninstall and re-install". Started to uninstall and was prompted to refresh Firefox. That did the trick. I can now access my gmail accounts. Looking through questions posed, seems there were quite a number of glitches with the update on 8/9 December.
Funda le mpendulo kwimeko leyo 👍 0All Replies (5)
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect
https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors
Isisombululo esiKhethiweyo
I began working through all suggested actions and nothing worked. Today got to "uninstall and re-install". Started to uninstall and was prompted to refresh Firefox. That did the trick. I can now access my gmail accounts. Looking through questions posed, seems there were quite a number of glitches with the update on 8/9 December.
That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.
And many thanks for assistance!