Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

  • 3 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

more options

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

more options

Isisombululo esiKhethiweyo

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

After trying in safe mode (and it working then), I realized that I had been turning off tracking blocking for the sites I was shopping from, not PayPal. I went to PayPal, turned off tracking blocking (with the shield icon), and it seems to be working properly now with safe mode off. Thanks, kind person, for being the catalyst for a solution.

more options

Glad to help. Safe Surfing.