Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox crashes

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu pawelk

pawelk
pawelk
more options

Crash ID: bp-ff9c5650-3bf1-4876-82fc-2c3a30190314 Starting Firefox, both in normal and safe mode, opens the Crash Reporter dialog.

Crash ID: bp-ff9c5650-3bf1-4876-82fc-2c3a30190314 Starting Firefox, both in normal and safe mode, opens the Crash Reporter dialog.

Isisombulu esikhethiweyo

Thank you for replying so quickly!

I have downloaded and unpacked Firefox Developer Edition 67.0.b1 archive (so, the same version number that's in the crash report) over the one that was crashing and it has solved the issue. This leads me to believe it might have been a borked auto-update.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmm, I can't tell what causes this crash. It doesn't seem unique to beta/developer; it has been detected for several past versions. But everything was fine for you with Firefox 66?

pawelk
pawelk Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Thank you for replying so quickly!

I have downloaded and unpacked Firefox Developer Edition 67.0.b1 archive (so, the same version number that's in the crash report) over the one that was crashing and it has solved the issue. This leads me to believe it might have been a borked auto-update.