We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"question: Issue is infection of FireFox for access to my BANK, scanning does not find any issue."

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu James

more options

Excuse me for this repeat of the above question. I received an email from "James" and I quote: "it appears you found the thread /questions/1207860" and when clicking on the RB "Mark ir as solved" I get a page that tells me "ACCESS DENIED" and cannot mark it as solved. Plus there is NOT any method to post to that thread and give an answer to "James".

TIA, CU L8R, NTLS "LoneWanderer"

Excuse me for this repeat of the above question. I received an email from "James" and I quote: "it appears you found the thread /questions/1207860" and when clicking on the RB "Mark ir as solved" I get a page that tells me "ACCESS DENIED" and cannot mark it as solved. Plus there is NOT any method to post to that thread and give an answer to "James". TIA, CU L8R, NTLS "LoneWanderer"

All Replies (2)

more options

Hi, i have no problem with the page : https://support.mozilla.org/en-US/questions/1207860?page=2

James wants you to Mark your last Answer as the Solution.

Do not need to answer James just Mark Your Solution re trojan

Mark this 1 as solved also.

more options

Pkshadow said

Hi, i have no problem with the page : https://support.mozilla.org/en-US/questions/1207860?page=2 James wants you to Mark your last Answer as the Solution. Do not need to answer James just Mark Your Solution re trojan

Er no I did not say any post needed to be marked as the solution as I locked this thread after NTLS found the thread /questions/1207860.

Ilungisiwe ngu James