We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird hangs when I try to print or print preview

  • 2 iimpendulo
  • 2 inale ngxaki
  • 73 views
  • Impendulo yokugqibela ngu Justus65

more options

Hi,

Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue.

Running Thunderbird 52.6.0 (32 bit) on Windos 10

Help appreciated!

Justus

Hi, Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue. Running Thunderbird 52.6.0 (32 bit) on Windos 10 Help appreciated! Justus

Isisombulu esikhethiweyo

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

more options

Cool, thanks, that works. I had actually seen that other post, but had misinterpreted what was meant with "reset printer". I think basically what I've done is "clear default printer".

Anyway, it works now!