Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 22 iimpendulo
  • 2 inale ngxaki
  • 15 views
  • Impendulo yokugqibela ngu cor-el

after the recent 55.0.3 Firefox update my browser kept crashing.

I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser still crashes.

below is the report ID from "about:crashes"

report ID: 5bb6f547-ce72-46d4-817c-36afc6f53830 report ID: 0d79ca75-3741-4022-9e4c-7570c5b5b0c7

after the recent 55.0.3 Firefox update my browser kept crashing. I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser still crashes. below is the report ID from "about:crashes" report ID: 5bb6f547-ce72-46d4-817c-36afc6f53830 report ID: 0d79ca75-3741-4022-9e4c-7570c5b5b0c7

All Replies (2)

Note: v55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

You can give the current beta release a try to see if that works better.

  1. 1
  2. 2