Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Thunderbird not immediately send incoming mail prefixed with [Norton AntiSpam] to the spam file when I have specifically set this up in the Tools?

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Zenos

more options

Why does Thunderbird not immediately send incoming mail prefixed with [Norton AntiSpam] to the spam folder when I have specifically requested it with Tools. I have tried running it manually with no result and each day have to trash about 75 emails tagged as "spam". HELP!

Why does Thunderbird not immediately send incoming mail prefixed with [Norton AntiSpam] to the spam folder when I have specifically requested it with Tools. I have tried running it manually with no result and each day have to trash about 75 emails tagged as "spam". HELP!

All Replies (4)

more options

Did you include the square brackets in your filter string? Try without them.

more options

Had no effect, except now some come in prefaced by "alandick".

more options

Could you forward me a message (as an attachment) that has been tagged thus?

xenos at gmx dot co dot uk

more options

I wanted you to forward a message to me, via email, to the address I gave above. Forward it as an attachment, not inline, so I get a full copy complete with headers. I can then use it to check how it might be avoiding being filtered.

I may be able to use what you have sent, but I will need to retype everything to construct a similar message.