I cannot access many https sites
One good example is a site i trust, www.inet.se When trying to connect i get the "Secure Connection Failed" it works perfectly in google chrome Ive checked that www.inet.se ssl certificates are in order using online ssl check services, they are. I've tried a bunch of solutions, but nothing helps.
Isisombulu esikhethiweyo
thanks, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.tls.version.max - right-click and reset that entry to the default value. hopefully that should address the issue - in case it switches back on its own after a while please have a look into your extensions, maybe one of it is tampering with this setting...
Funda le mpendulo kwimeko leyo 👍 1All Replies (4)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name: Firefox Version: 48.0.2 Build ID: 20160823121617 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0 OS: Windows_NT 10.0 x86 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Multi-process staged rollout Version: 1.1 Enabled: true ID: e10srollout@mozilla.org
Name: Pocket Version: 1.0.4 Enabled: true ID: firefox@getpocket.com
Name: Adblock Plus Version: 2.7.3 Enabled: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: CipherFox Version: 4.0.0 Enabled: false ID: cipherfox@mkfly
Name: DuckDuckGo Plus Version: 0.5.7 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack
Name: Element Hiding Helper for Adblock Plus Version: 1.3.9 Enabled: false ID: elemhidehelper@adblockplus.org
Name: Firebug Version: 2.0.17 Enabled: false ID: firebug@software.joehewitt.com
Name: Firefox Hello Version: 1.4.4 Enabled: false ID: loop@mozilla.org
Name: Google Similar Images Version: 0.5.1-signed.1-signed Enabled: false ID: nishan.naseer.googimagesearch@gmail.com
Name: Greasemonkey Version: 3.9 Enabled: false ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Name: Html Validator Version: 0.9.7.4 Enabled: false ID: {3b56bcc7-54e5-44a2-9b44-66c3ef58c13e}
Name: iMacros for Firefox Version: 9.0.3 Enabled: false ID: {81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}
Name: Logitech SetPoint Version: 6.5 Enabled: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}
Name: Mobile Barcoder Version: 0.3.1.1-signed.1-signed Enabled: false ID: {A5C87640-F7CF-11DA-974D-0800200C9A66}
Name: QR Code Image Generator Version: 2.0.4 Enabled: false ID: jid0-RwTySlpoKU14fw7yw2AflOAihhA@jetpack
Name: Reddit Enhancement Suite Version: 4.6.1 Enabled: false ID: jid1-xUfzOsOFlzSOXg@jetpack
Name: REST Easy Version: 0.3.1.1-signed Enabled: false ID: rest-easy@quickmediasolutions.com
Name: Tamper Data Version: 11.0.1.1-signed.1-signed Enabled: false ID: {9c51bd27-6ed8-4000-a2bf-36cb95c0c947}
Name: uBlock Origin Version: 1.9.2 Enabled: false ID: uBlock0@raymondhill.net
Name: Universal Print Version: 0.4.25.1-signed.1-let-fixed.1-signed Enabled: false ID: {BE2100B3-1D80-48eb-ACCF-D26750644378}
Name: URLtoQRcode Version: initial.rev81.1-signed.1-signed Enabled: false ID: jid0-ka1TZOfoMg9n3hOnAtSHYjg6GC4@jetpack
Name: Video Blocker Version: 5.2.5 Enabled: false ID: jid1-3OQ5HY7YsLBV7Q@jetpack
Name: YouTube High Definition Version: 48.1 Enabled: false ID: {7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Name: YouTube™ Enhancer Plus Version: 4.1.3 Enabled: false ID: firefoxaddon@youtubeenhancer.com
Graphics
Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; D3D11 blacklisted with DLL atidxx32.dll (8.17.10.644); D3D9 blacklisted with DLL atiumd64.dll (9.14.10.1162) Direct2D: true DirectWrite: true (10.0.10586.494) GPU #1 Active: Yes Description: NVIDIA GeForce GTX 760 Vendor ID: 0x10de Device ID: 0x1187 Driver Version: 10.18.13.6822 Driver Date: 5-19-2016 Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Subsys ID: 00000000 RAM: 4095
Diagnostics ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 200 AzureCanvasAccelerated: 0 AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 200
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160823121617 browser.startup.homepage: http://midvinterblot.com/members/ browser.startup.homepage_override.buildID: 20160823121617 browser.startup.homepage_override.mstone: 48.0.2 browser.tabs.warnOnClose: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20160829 browser.urlbar.maxRichResults: 12 dom.apps.reset-permissions: true extensions.lastAppVersion: 48.0.2 gfx.crash-guard.d3d11layers.appVersion: 48.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x1187 gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6822 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1472459929 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1472459929 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160823121617 media.gmp-manager.lastCheck: 1472459927 media.gmp-widevinecdm.abi: x86-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1472459932 media.gmp-widevinecdm.version: 1.4.8.866 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.clearOnShutdown.passwords: false security.tls.version.max: 1 services.sync.declinedEngines: services.sync.engine.greasemonkey: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1472459896 services.sync.numClients: 4
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.12 Version in use: 4.12
NSS Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC
NSSSMIME Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC
NSSSSL Expected minimum version: 3.24 Basic ECC Version in use: 3.24 Basic ECC
NSSUTIL Expected minimum version: 3.24 Version in use: 3.24
Experimental Features
More info: I have several computers here (on the same network) that acts exactly the same way (they are using firefox sync). I have tried doing a firefox "refresh" with the same results. Interesting thing i found is that if i go to the site just when I started up firefox it works, then it stops working again
Isisombululo esiKhethiweyo
thanks, please enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.tls.version.max - right-click and reset that entry to the default value. hopefully that should address the issue - in case it switches back on its own after a while please have a look into your extensions, maybe one of it is tampering with this setting...
ooh, default was 3. And now of course it works! thanks a bunch!
on a tangent: pretty sure I didn't change that manually, any ideas as to how this changed?