Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox hans in Microsoft Outlook and on MSN pages waiting for scripts.

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

more options

When reading mail in Microsoft Outlook, Firefox sometimes freezes. When exiting Outlook the MSN news page opens automatically. After a while Firefox hangs or freezes when trying to read the news items and often a script error message window pops up. Neither continue nor stop script seems to work. This problem does not occur in IE and not in Chrome either.

When reading mail in Microsoft Outlook, Firefox sometimes freezes. When exiting Outlook the MSN news page opens automatically. After a while Firefox hangs or freezes when trying to read the news items and often a script error message window pops up. Neither continue nor stop script seems to work. This problem does not occur in IE and not in Chrome either.

All Replies (1)

more options

What is the full error message? Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?