Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync erased all of my bookmarks and saved data. How do I get it back

  • 1 phendula
  • 1 inayo le ngxaki
  • 13 views
  • Impendulo yokugqibela ngu guigs

more options

logged into my Sync account from a new install and Sync erased all of my saved data from all of my other devices and reset all of them Firefox default. Please Help.

logged into my Sync account from a new install and Sync erased all of my saved data from all of my other devices and reset all of them Firefox default. Please Help.

All Replies (1)

more options

HI Swimnbud, After a clean reinstall of the operating system or a clean reinstall of Firefox? There might be a difference here because if you uninstall Firefox, sometimes the profile files are still there:

If you reinstalled the Computer, only the actively syncing profiles will sync to the newly installed system.

If data was lost, I am sorry that this happened. However Firefox sync is not a reliable back up for a Firefox profile. It will sync actively synced profiles.