Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

unable to sync windows 8 get unknow account

  • 3 iimpendulo
  • 6 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu woody63

woody63
woody63
more options

android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"

All Replies (3)

guigs
guigs
more options

HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server:

If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.

woody63
woody63 Umnini wombuzo
more options

guigs2 said

HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server: If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.
woody63
woody63 Umnini wombuzo
more options

This link dose not help i is to the page to setup a new account. the link to sign in just goes back to the same screen that dose not work