How can i disable the site identity button?
when i type an address in the bar & hit the go to arrow nothing happens.Browser also becomes very slow & erratic all this started when i loaded version 36 i also uninstalled & re-loaded 36 ...no help same probs.?
All Replies (2)
Sorry you are having that problem. Let's try some base troubleshooting to see if we can discover where the issue lies.
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please let us know your results.
it did not do any good in safe mode.my location bar is still dead it won't go to typed in websites,also the little loading wheel by my cursor seem's to be going alot faster than it normally did before?