We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have accidently deleted a saved user and password how do i restore it

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

All Replies (2)

more options

You can only restore your deleted password if you have the back up copy of the files signons.sqlite and key3.db .

Go to- AppData>>Mozilla>>Firefox>>Profile

and see if you can find it.

I hope it helps.

Riya moo ko soppali ci

more options

unfortunately on Windows XP there aren't any previous versions of files available via System Restore, so if you do not remember the password and also do not have a bacukp copy of the above mentioned signons.sqlite and key3.db files then you are out of luck and you need to contact the website and ask to send a new password.