Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo Back and Next arrows no long work in Firefox

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy Brian Diehm

more options

For the last week or so, both at work on Windows 7 and at home on Mac OSX, on the Yahoo! pages where they have forward and back arrows to go to the next or previous picture (or cartoon, or article) in a sequence, nothing happens when you click the arrow. This began about the same time on both systems. Safari/MSIE seem to work properly.

Google sharing installed and Do Not Track Plus installed, but problem did not start with those installations. Could be caused by the never-loading graphics on the sample page (see continuous time-dials), but pages without those also fail to operate next/previous.

For the last week or so, both at work on Windows 7 and at home on Mac OSX, on the Yahoo! pages where they have forward and back arrows to go to the next or previous picture (or cartoon, or article) in a sequence, nothing happens when you click the arrow. This began about the same time on both systems. Safari/MSIE seem to work properly. Google sharing installed and Do Not Track Plus installed, but problem did not start with those installations. Could be caused by the never-loading graphics on the sample page (see continuous time-dials), but pages without those also fail to operate next/previous.

Saafara biñ tànn

Hi briandiehm,

I just tried the site you posted in your ticket and it works as expected for me on Firefox 12 and OSX.

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

If you identify what plugin is causing the issue, please report back so others can benefit from that information.

Hopefully this helps!

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

Hi briandiehm,

I just tried the site you posted in your ticket and it works as expected for me on Firefox 12 and OSX.

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

If you identify what plugin is causing the issue, please report back so others can benefit from that information.

Hopefully this helps!

more options

This is definitely a problem from the extension DoNotTrackPlus 2.1.0.327. Will report it there. Thank you, Matt!