Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the screen is stuck on a blue spin and at the bottom says"Read static.ak.fbcdn.net

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy dogcharm

more options

I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

I am trying to but dance recital tickets. After I clicked ok when the screen said I had 5 tickets in my cart, a blue spinning thing is up in the corner and the lower left of the screen says"Read static.ak.fbcdn.net. It has been this way for 2 hours and 45 minutes. I can not open another firefox tab and can not click on anything. I have an iMac at software lion 10.7.3 I can open safari and use that but I don't want to lose these tickets. They are in the second row center!

dogcharm moo ko soppali ci

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thank you! I will give that a try.