We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

had to uninstall 4.0 now cant remove dmg or disk image for 3.6.13

  • 1 tontu
  • 23 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

thanks for letting us OS X mac book pro users know that 4.0 wont work for us before we went to all the trouble and frustration to download. no where does it say this before you are "strongly recommended" to download 4.0. i had to reinstall 3.6.13 and now i cant get rid of the dmg from my desktop and the disk image keeps popping up everytome i open firefox. wtf is going on? i am not the most computer savy person, but i did everything right. please dont mess w/ things like this. i just want my old life back. please help

thanks for letting us OS X mac book pro users know that 4.0 wont work for us before we went to all the trouble and frustration to download. no where does it say this before you are "strongly recommended" to download 4.0. i had to reinstall 3.6.13 and now i cant get rid of the dmg from my desktop and the disk image keeps popping up everytome i open firefox. wtf is going on? i am not the most computer savy person, but i did everything right. please dont mess w/ things like this. i just want my old life back. please help

tonylee333 moo ko soppali ci

All Replies (2)

more options

Firefox 4 requires at least OS X 10.5 and an Intel Mac.

For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:

Firefox 3.6.x can be found here:

more options

I had to throw out all of my attempts to download 4.o. Then secure and empty the trash. Someone else included a link for an older version of Firefox. That one worked on my Mac that is running 10.5.8. There was a warning on the download page about it being update soon for security issues. I was strongly advised to download 4.o.

I find this really bad customer service. I feel that Mozilla and Firefox need to let people with older Mac computers know that 4.0 will not work with their systems. Apparently, a Mac with Intel is needed. How upsetting and frustrating.