We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

pop-up blockers

  • 3 tontu
  • 6 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy zeroknight

more options

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

I am told to disable pop-up blockers in order to have a payment verified. I do not know what pop-up blockers are, I do not know where they are. When I go to Settings and search for pop-up blockers, I am told "Sorry! There are no results in Settings for "pop-up blockers"; and instructed to visit Firefox Support. I have been sent on this circular quest three times now. Please help me.

All Replies (3)

more options

On the main menu, try going to Tools -> Setting's -> Privacy & Security and look for the Permissions section. In that is a checkbox for Block pop-up windows. You can uncheck that to turn that off globally or use the Expections.. button to the right to add the website you want to allow pop-up windows on.

When using the Search settings option, looking for just pop or pop-up should show that setting.

more options

Tools did not get me those choices; but Settings > Privacy & Security was able to take me to a section for Permissions which had Block Pop-up Windows and Exceptions. Thank you, I hope this does it. Also thank you for the search suggestion.

more options

A ribbon is normally shown at the top of the page when a popup is blocked, if you don't see this then it may be one of your extensions that is doing the blocking.

Does it still happen in Troubleshoot Mode?