Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm having a problem with youtube using firefox on my mac, how do I fix this issue?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 18 views
  • i mujjee tontu mooy Chris Ilias

more options

So whenever I pull up the youtube homepage it just keeps going to a random channel. I have a youtube video showing what it is. https://www.youtube.com/watch?v=x

So whenever I pull up the youtube homepage it just keeps going to a random channel. I have a youtube video showing what it is. https://www.youtube.com/watch?v=x

All Replies (1)

more options

Hi galaxyfan1992,

The URL you posted does not seem to go to any video, but I did notice that you have quite a few add-ons installed. One or more of them may be causing the problem.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. For more info, visit Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.