Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

diffference POP and IMAP- not covered by your on-line support

  • 6 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy joelebecker

more options

I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

Saafara biñ tànn

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (6)

more options

I just tried logging on after changing the account back to Pop3. Now I get a message "failed to login to IMAP". Now I can't GET emails on that account.

joelebecker moo ko soppali ci

more options

I solved problem

more options

I guess I hadn't! All my folders on my PC are empty>

more options

Saafara yiñ Tànn

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

more options

Thanks. Matt

more options

Not solved. I created a new pop3 account under a different profile after I recovered a backup to a date when I'm sure my original was a POP account. Folder and content structure was still there, but account remains IMAP . I can only drag a very small number of messages from IMAP to new POP.