We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why won't my preferences for autofilling passwords stay set?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

CarlininNYC
CarlininNYC
more options

I keep setting my privacy security settings to "Remember logins and passwords" but it never sticks and keeps reverting back to not saving them and autofilling my passwords and usernames. Why won't it keep my settings?

I keep setting my privacy security settings to "Remember logins and passwords" but it never sticks and keeps reverting back to not saving them and autofilling my passwords and usernames. Why won't it keep my settings?

Saafara biñ tànn

The System Details list shows the RoboForm Password Manager as installed. If you use Roboform then the builtin Firefox Password Manager will be disabled. You will have to choose between Roboform and the Firefox Password Manager.

See: 

The behavior described by you is by design in Chrome and Firefox.
A user can disable RoboForm extension to enable the built-in password manager in the browser.
The user is intended to use either at a time, not both.
Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

Shadow110
Shadow110
more options

Hi, is this happening in Firefox or in your Extension : RoboForm Password Manager ?

It maybe a conflict if using both.

CarlininNYC
CarlininNYC Ki laajte
more options

It wasn't a problem until about 3 or 4 updates ago. I set it to remember the passwords, and close the options page, and it is fine for that session. But when I close the browser and reopen it, the setting has gone back to being unchecked.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

The System Details list shows the RoboForm Password Manager as installed. If you use Roboform then the builtin Firefox Password Manager will be disabled. You will have to choose between Roboform and the Firefox Password Manager.

See: 

The behavior described by you is by design in Chrome and Firefox.
A user can disable RoboForm extension to enable the built-in password manager in the browser.
The user is intended to use either at a time, not both.