Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages and attachments incredibly slow to download and some dissappear after latest 21 May 2018 windows 10 update

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Wayne Mery

more options

Although I have a massive download speed of about 20Mbps, emails are suddenly taking an age to download, and any attachments, especially pictures, are taking even longer, several times longer than before the fibre upgrade. I have checked upload and download speeds; they're fine. Windows 10 upgraded itself in the last couple of days, and it seems this has caused a problem.

Although I have a massive download speed of about 20Mbps, emails are suddenly taking an age to download, and any attachments, especially pictures, are taking even longer, several times longer than before the fibre upgrade. I have checked upload and download speeds; they're fine. Windows 10 upgraded itself in the last couple of days, and it seems this has caused a problem.

All Replies (2)

more options

What antivirus do you use?

And please look at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems