Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 8.1 Firefox 59.0.1 links don't work

more options

Firefox stopped working today, so I uninstalled and installed the latest version. Now links will not work in Outlook. I've set Firefox as my default browser and rebooted.

Firefox stopped working today, so I uninstalled and installed the latest version. Now links will not work in Outlook. I've set Firefox as my default browser and rebooted.

Saafara biñ tànn

Do you mean Outlook as part of the desktop Office suite? Unfortunately, this happens if you uninstall Firefox from its normal 32-bit program folder location and reinstall in the newer 64-bit program location. Office applications stubbornly keep looking in the old location.

You could try the registry fix in this article: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

more options

Hi, did you go into Options --> General --> Applications And check what you have under Mail to :  ? Change to Outlook

Please let us know if this solved your issue or if need further assistance.

more options

Saafara yiñ Tànn

Do you mean Outlook as part of the desktop Office suite? Unfortunately, this happens if you uninstall Firefox from its normal 32-bit program folder location and reinstall in the newer 64-bit program location. Office applications stubbornly keep looking in the old location.

You could try the registry fix in this article: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/