We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How to resolve - message cannot be saved in safe folder, but is sent ?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Toad-Hall

Manniquinn
Manniquinn
more options

Hi there, I am getting a constant message, saying that my e-mails cannot be saved in the sent folder, however they are getting sent. Trying other suggestions in forums haven't helped me. I switched the save folders and I switched from SSL to Starttls and back numerous times. The messages as such are however getting sent.

We are in desperate need of this function however to make absolutely sure our business e-mails have gone out and been received. I thank you for your time in this.

Kind Regards, Ronald

Hi there, I am getting a constant message, saying that my e-mails cannot be saved in the sent folder, however they are getting sent. Trying other suggestions in forums haven't helped me. I switched the save folders and I switched from SSL to Starttls and back numerous times. The messages as such are however getting sent. We are in desperate need of this function however to make absolutely sure our business e-mails have gone out and been received. I thank you for your time in this. Kind Regards, Ronald

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Is this a pop or imap mail account? check settings are as indicated below.

right click on mail account name in folder pane and select 'Settings' select 'Copies & folders' for mail account Select : 'Place a copy in'

If POP: Select: 'Sent folder on the mail account'

IF IMAP: Select : 'Other' and 'Sent folder on the imap mail account'

click on OK

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If IMAP mail account please make sure you have actually subscribed to see the server Sent folder.