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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox crashes

  • 2 tontu
  • 6 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy FredMcD

cosmo23
cosmo23
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I get an error box with title "XULRunner" Message is: Error: Platform version 36.0 is not compatible with MinVersion 36.0.1 MaxVersion 36.0.1 Have already run malware, no help Will not run in Safe Mode, same error message

I get an error box with title "XULRunner" Message is: Error: Platform version 36.0 is not compatible with MinVersion 36.0.1 MaxVersion 36.0.1 Have already run malware, no help Will not run in Safe Mode, same error message

Saafara biñ tànn

Please re-install firefox.

  1. Delete profiles before installing

How to remove profiles

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

Saurav
Saurav
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Saafara yiñ Tànn

Please re-install firefox.

  1. Delete profiles before installing

How to remove profiles

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

FredMcD
FredMcD
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You should not have removed your profile(s). In this case, create a new profile. If the problem is gone, you can restore the old to the new profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles