Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy Scribe

more options

Fiirefox started crashing after Avast free virus software was added together with its browser cleanup. Firefox comes up literally for a second, then closes. There is no crash report.

Fiirefox started crashing after Avast free virus software was added together with its browser cleanup. Firefox comes up literally for a second, then closes. There is no crash report.

All Replies (1)

more options

Hi, you can turn off Browser Cleanup, by opening Avast > Settings > Tools. You could also try turning off Grime Fighter and Software Updater.

Also, HTTPS Scanning has been know to cause problems, you can turn this off by going to Settings > Active Protection > Webshield > Customize.

If you have the tray icon enabled - Settings > General > Show Avast tray icon, you can right click on it > Avast shields control, and temporarily disable all shields.

Don't forget that you are reducing your protection by doing this, so if it doesn't work, you should perhaps turn them back on.

Hope something there will work.