Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Horizontal scrollbar works for mouse pointer only couple pixels above a web page. The rest of it cannot be hold to use. Any ideas?

  • 2 trả lời
  • 3 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Tali

more options

The scroll bar at the bottom of Firefox is not working properly. If I try to hold it by mouse, it's almost impossible. It is working only for first one or two pixels from a top of this bar. The rest does not react to scrolling from side to side. Maybe it is caused by some addons. Any Ideas?

Martin

The scroll bar at the bottom of Firefox is not working properly. If I try to hold it by mouse, it's almost impossible. It is working only for first one or two pixels from a top of this bar. The rest does not react to scrolling from side to side. Maybe it is caused by some addons. Any Ideas? Martin

Tất cả các câu trả lời (2)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

Well I am trying it now and it is working fine in Safe mode! I'll follow the troubleshoot extensions topic. Thanks!