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The browser doesn't open certain sites such as google.com and others, without some similarities between them. There is no error, just remains a blank page.

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Hello,

I have a problem with Mozilla Firefox: the browser doesn't open certain sites such as www.google.com, www.youtube.com and others, without some connection or similarities between them. There is no error, just remains a blank page when I write those sites on the address bar. If a page is already loaded and I write www.google.com on the address bar, nothing happens, remain the same page. In the search bar if is set www.google.ro, still doesn't work. I specify that those sites work well on other browsers. Operating systems is Windows 7 Ultimate.

I've tried:

  • disable antivirus,
  • disable firewall,
  • Disable all add-ons,
  • delete cookies and Cache,
  • Create new profile,
  • manually delete profile,
  • full uninstal (remove all components),
  • Installing oldest vesiune (3.9 , 6.0),
  • installing new version (12.0 , 15.0a),
  • installing x64 version (Nightly 15.0a x64),
  • reset firefox,
  • new user in Windows,
  • virus scan,
  • malware scanning.

The only thing didn't try is reinstalling Windows, and I want to avoid that. Please HELP!

Thank you for your time and consideration

Hello, I have a problem with Mozilla Firefox: the browser doesn't open certain sites such as www.google.com, www.youtube.com and others, without some connection or similarities between them. There is no error, just remains a blank page when I write those sites on the address bar. If a page is already loaded and I write www.google.com on the address bar, nothing happens, remain the same page. In the search bar if is set www.google.ro, still doesn't work. I specify that those sites work well on other browsers. Operating systems is Windows 7 Ultimate. I've tried: * disable antivirus, * disable firewall, * Disable all add-ons, * delete cookies and Cache, * Create new profile, * manually delete profile, * full uninstal (remove all components), * Installing oldest vesiune (3.9 , 6.0), * installing new version (12.0 , 15.0a), * installing x64 version (Nightly 15.0a x64), * reset firefox, * new user in Windows, * virus scan, * malware scanning. The only thing didn't try is reinstalling Windows, and I want to avoid that. Please HELP! Thank you for your time and consideration

Được chỉnh sửa bởi doubleq vào

Giải pháp được chọn

you can try disabling ipv6 support in firefox & see if that helps - https://support.mozilla.org/en-US/kb/Server%20not%20found#w_ipv6

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Giải pháp được chọn

you can try disabling ipv6 support in firefox & see if that helps - https://support.mozilla.org/en-US/kb/Server%20not%20found#w_ipv6

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IT WORKS , Thanks