Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox not opening. Prompted with a crash report error.

  • 1 trả lời
  • 3 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi DPMR

more options

Firefox is basically not opening. I am prompted with a MOZILLA CRASH REPORT error. I have also tried to open it in safe-mode but to no success. Furthermore I uninstalled and reinstalled firefox more than once with various versions but still same error message received. I created a different profile with admin privilages but still no success. Can you please help.

Firefox is basically not opening. I am prompted with a MOZILLA CRASH REPORT error. I have also tried to open it in safe-mode but to no success. Furthermore I uninstalled and reinstalled firefox more than once with various versions but still same error message received. I created a different profile with admin privilages but still no success. Can you please help.

Tất cả các câu trả lời (1)

more options

On one hand you are saying that it crashes, then you are saying you have created a new profile. So it does open.

You said you tried the Diagnose Firefox issues using Troubleshoot Mode but no success, you can't open it at all in safe mode or it crashes when you do.

What is the error message your receiving.

Type about:crashes in your URL bar and press enter then post the crash report number here.