We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

FF4 install didn’t complete cleanly. Now creating new acct, email addr gets "invalid email" &/or "unknown error" even with different email addr. How do I start all over again?

  • 1 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi msilvers50

more options

I'm on FF4 Beta 12 and tried setting up Firefox Sync for the first time today. I specified an email address and password, but the install seems to have never completed. I can't get into synch in my primary desktop PC where I started the process, can't access the account in my laptop which I want to synch to the primary PC.

In trying to start all over again, I attempted to delete the registered user ID and password, but I didn't get a clean response from the Firefox Sync website. Now when I try creating a new account, in entering an email address I get "invalid email" and/or "unknown error" on both the desktop and the laptop, even if I use a new email address.

Is there a way to start all over again with Firefox Sync? Some cache perhaps on my desktop that needs clearing out? Thanks.

msilvers50@gmail.com

I'm on FF4 Beta 12 and tried setting up Firefox Sync for the first time today. I specified an email address and password, but the install seems to have never completed. I can't get into synch in my primary desktop PC where I started the process, can't access the account in my laptop which I want to synch to the primary PC. In trying to start all over again, I attempted to delete the registered user ID and password, but I didn't get a clean response from the Firefox Sync website. Now when I try creating a new account, in entering an email address I get "invalid email" and/or "unknown error" on both the desktop and the laptop, even if I use a new email address. Is there a way to start all over again with Firefox Sync? Some cache perhaps on my desktop that needs clearing out? Thanks. msilvers50@gmail.com

Tất cả các câu trả lời (1)

more options

Just to clarify, my FF4 is fine. It's the Firefox Sync install that did not complete cleanly. I'm only having trouble getting Firefox Sync installed and useable.