Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Windows 10 on my Laptop. Firefox will not open attachments saved in my password manager. Another browser does open them. Firefox version is 132.0.1

more options

Are there settings in Firefox that can solve the problem? Or is more information needed from me? I have been using Firefox for many years, and am reluctant to switch to another browser.

Are there settings in Firefox that can solve the problem? Or is more information needed from me? I have been using Firefox for many years, and am reluctant to switch to another browser.

Được chỉnh sửa bởi Chris and Emily McCarthy vào

Tất cả các câu trả lời (2)

more options

Here's the thing "password manager" does just what it says manage login only. It doesn't open attachments that is coming from the email services or online services your using that is showing that. I think your getting attachments in email or online services confused with password manager that saves login and enter them on the remember password sites during logins.

Hữu ích?

more options

Mark, Thanks for your reply. Am using Dashlane for years as an extension on my Firefox Browser as my password manager.

One of its facilities is Secure Notes where data can be stored directly and/or as attachments. I have been able to access these secure files in the past.

Now, while Dashlane still works as my password manager and I can access the directly-entered data in the Secure Notes, I cannot access the attachments.

I reported problem to Dashlane Support. The solution arrived at was to use another browser.

I now have Dashlane working fully as an extension in another browser and can open my attachments.

But, I would like to continue using Firefox. Can you help? Chris.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.