Firefox has been crashing every 5-10 mins
Hi,
my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:
bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812
Giải pháp được chọn
Laptop, desktop, or DIY? If not DIY, what make and model? Where did you get Firefox from? You may need to reinstall Firefox. I assume you have bookmarks and passwords. If not, just reinstall. If you do have data, I would download Firefox, install in a different directory Ex. C:\Program Files\New_Mozilla Firefox. Then you should be able to import the data from the old Firefox.
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Windows home or pro? What security software are you running?
Windows home. I don’t have any security software that I installed, just using windows security.
What add-ons do you have installed?
Giải pháp được chọn
Laptop, desktop, or DIY? If not DIY, what make and model? Where did you get Firefox from? You may need to reinstall Firefox. I assume you have bookmarks and passwords. If not, just reinstall. If you do have data, I would download Firefox, install in a different directory Ex. C:\Program Files\New_Mozilla Firefox. Then you should be able to import the data from the old Firefox.
Được chỉnh sửa bởi jonzn4SUSE vào
It’s my desktop. But yes I reinstalled Firefox and so far today, it hasn’t crashed. Fingercrossed.
I notice that those crashes look like tab crashes (SubmittedFrom : CrashedTab). Did you get them on specific webpages?
Maybe try to disable Firefox Accessibility Service.