Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Unable to connect

  • 7 trả lời
  • 0 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi paulstannering

more options

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (7)

more options

try entering your full email address, not just Paul.

more options

I think part of the problem might be I don't know which authentication method to use?

more options

Have you tried it with the full email id? It may resolve itself.

more options

Yes tried that. No luck.

more options

What are the specific details that UK2.net gave you? I have used self-hosted email in the past and have found that the provided details are sometimes incorrect.

more options

All sorted by UK2. Thanks everyone